©2013 INSEAD Case Study
Abu Dhabi Commercial Bank had experienced huge success before the 2008 financial crisis caused a spectacular downturn. Grasping the gravity of the situation, a new CEO engages in a successful turnaround. The case highlights the role of leadership, creating a culture of collaboration, and implementing new systems in accomplishing this.
Pedagogical Objectives: To highlight the roles of leadership, culture, and control systems in executing a turnaround. The manner in which these different factors interact and the role of leadership turnover in accomplishing a turnaround are also key factors.