Wednesday, October 30, 2013

Innovation in Multi-stakeholder Engagement

MAHROUM Sami, BELL Simon, YASSIN Nasser
Read the working paper
INSEAD Working Paper 2013/113/IIPI



This paper is concerned with the multitude of interleaving issues which emerge when engaging multiple stakeholders in decision making. Whilst recognising the intrinsic values of group work (including shared views, wide option selection, public spirited focus, legitimacy of decisions and improved intellectual content) and keeping in mind the numerous issues which confuse and obscure clear findings from group work (including multiple roles for participants, bias due to domination and distortion emerging from uneven group inputs) this paper uses an innovative methodology - the Triple Task - to propose a new framework for organising multi-stakeholder consultations. The Triple Task methodology was applied to test the new framework on multi-stakeholders in the context of education in Abu Dhabi, where various small groups were tasked and assessed using the methodology. The results indicate that moving participants from heterogeneous to homogenous groups results on these groups becoming more focused in their outcomes with greater clarity in the thinking of group members.