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INSEAD (2013) 284 p.
During the course of the past decade, INSEAD has been involved in developing two major global indices, on Global Information Technology and on Innovation. Both have become world renowned benchmarks in their respective fields. While doing the research related to those two indices, we have been constantly reminded that the human factor was the most critical resource for national economies to improve their competitiveness and innovativeness in a sustainable way. In our work as educators and researchers, we are regularly struck by the importance of talented individuals and teams who make things happen, turning problems into opportunities and solutions.