Read the working paper
INSEAD Working Paper 2014/66/OBH
This paper describes a framework that I have developed to help people reflect on major changes in their lives. The Seven C’s of Change is useful both as a descriptive and a diagnostic tool. The more an individual has a framework for telling a story, in this case a change story; the greater one’s ability to articulate it clearly and to learn from experience. This also increases the likelihood of being understood by another and creating a genuine dialogue. The 7 C’s framework also affords insight into difficulties encountered in the change cycle, those moments when individuals get stuck and need support or assistance.